Tackling tenancy fraud

Tenancy fraud is unfair to those who are in genuine need of social housing. It’s also illegal.

We’re committed to tackling tenancy fraud, to make the best use of our homes and to ensure that our housing is being occupied by those who are legally entitled to do so. If homes continue to be occupied by people who have no right to be there, people waiting for social housing will have to wait even longer.

What is tenancy fraud?

There are different types of housing fraud. The most common ones are:

unlawful subletting – a tenant lets out their home without our knowledge or permission
obtaining housing by deception – someone gets a home by knowingly giving false information in their application
wrongly claimed succession – after a tenant dies, someone tries to take over the tenancy when they are not entitled to
fraudulent Right to Buy or Right to Acquire application – a tenant knowingly gives false information in a Right to Buy or Right to Acquire application
key selling – a tenant passes on their keys in return for a one-off payment

What does Catalyst do to tackle tenancy fraud?

We’ll investigate all cases of suspected fraud. We work with other agencies, where the law requires it or where we have arrangements in place that allow us to share information.

We may take legal action to regain possession of our properties and put them back into use for people in genuine need of housing.

Unlawful subletting of a social housing property became a criminal offence under the Prevention of Social Housing Fraud Act 2013 and housing associations, as well as bringing about proceedings themselves, can authorise a local authority to take action on their behalf.

What can you do about tenancy fraud?

If you suspect tenancy fraud, please contact us. All information we receive will be taken seriously and treated in the strictest confidence.