We regularly share information and service updates with you, in a range of ways that are inclusive and accessible to everyone.
You can access important information through our website, customer magazine, monthly email newsletters and social media platforms. We’ll also send you letters when we need to share important information specifically to your block or community, about the services you access.
Your feedback helps us shape our services, as well as how we listen and communicate with you. You can read about how we’re working with you, and our plans for the future in our customer annual review.