If you have a question and need to speak to us, we want you to be able to contact us in the way that suits you best. We’re here to help you with your query, Monday-Friday, 8am-5pm. If you miss us, please send us an email and we’ll get back to you.
Following government guidelines, our offices remain closed.
Visit our coronavirus update page to keep up to date with all the services we offer to you.
You might find your answer using Ask Catalyst
Ask Catalyst has the answers to our customers’ most frequently asked questions. It’s quick and easy to use, and you can access it 24 hours a day, 7 days a week.
You can fill in one of our online forms if you need to:
Phone, email and post
Even if you’re not a customer …
… and you have a question, call us on 0300 456 2099, Monday to Friday, 8am- 5pm. We’ll be happy to help.
Our Catalyst Facebook and Twitter pages provide regular updates on services for residents, news and information about our services and our wider business, including regeneration and development
Our pages are monitored Monday to Friday, from 9am to 5pm.
Catalyst New Homes
If you’d like more information on the latest new-build developments we have available through shared ownership and outright sales:
You can also find out more about our Regional Equity Loan schemes online.
If you’re a journalist or have a media related enquiry, please visit our media centre.