Fill in our customer survey today!

Fill in our customer survey today!

We’ve sent a printed version of the 2020 customer survey to all tenants and leaseholders, and there’s an online version available to complete too. Please fill in the survey and let us know about your customer experience with us, how you think we can improve services, and how you’d like to get involved with this.  More »

Your staircasing options

If you live in a shared ownership home, you might want to buy a bigger share. This is known as staircasing. What is staircasing? A shared ownership home is a flat or house that you own a percentage of while paying rent on the un-owned share. The process of buying more shares in your home  More »

Craft and chat with Ranee

Our Reading based crafty chatters group is offering a five-week craft sessions. All the sessions are free and are open to all Catalyst customers in the area who want to learn more about knitting or calligraphy. You don’t have to be an expert, it’s more about meeting new people, and maybe picking up a new  More »

Health and wellbeing event

If one of your New Year’s resolutions was to get healthier in 2020, but you’ve started to lack a little motivation – our Kensington team have just the event for you. The team are partnering with Wornington Green Community Group, Golbourne Community Group, One You – Kensington and Chelsea and RBKC to offer local residents  More »

Have a Brew Monday

The third Monday in January has become widely known over recent years as ‘Blue Monday’. It’s claimed to be the most depressing day of the year – apparently due to a combination of bad weather, post-Christmas debt and the level of time passed for most people to have failed their new year’s resolutions. All resulting  More »

Our green scheme for young people arrives in 2020

We’re thrilled to announce that our community investment team has secured £55,000 funding to deliver the Young Havelock Greening Project from 2020-2023! The programme, which is being delivered in partnership with Groundwork London, Sybil Elgar School and Belvue College, will help children aged 15-19 with special educational needs gain confidence and conservation skills through actively  More »

Have your say in our customer survey

We want to provide you with the best customer service we can, and we recognise that the best people to help us to do this are our customers. With this in mind, we are asking all Catalyst customers to complete a customer survey and have your say about what you want to hear about, how  More »

Volunteer with us – become a Community Champion

Our Reading team are looking for people who would like to volunteer as community champions to help drive their  Catalyst Connectors initiative and connect with the local community. If you like helping people, have energy and enthusiasm and want to make a difference – get in touch with Tina Nash or Gurmeet Jassal on 0300  More »

Catalyst and Engie deliver Christmas Hampers

This festive season, Catalyst and our repairs contractors Engie were able to spread a little bit of festive cheer by gifting food hampers to five Catalyst customers living in West London. They were nominated by Dayo, our specialist support officer. The hampers – donated by Engie – will hopefully help them enjoy Christmas a little  More »

Product recall – Hotpoint and Indesit washing machines

Whirlpool are proactively recalling certain models of washing machines, manufactured under the Hotpoint and Indesit brands between 2014 and 2018. This is due to a defective door catch on certain models, which can overheat during use and may be a fire risk. If you think you have an affected machine please stop using it immediately.  More »