Tues 23 April – IT trouble

Tues 23 April – IT trouble

Tuesday 23 April We are having problems with our IT systems today. We can answer calls but we may not be able to process all enquiries. We’ll keep you updated.

Update to our call centre telephone options

We have updated our contact centre telephone repairs options to make it easier for you to get through to the correct team. When you call our contact centre, you’ll be given a range of options to help you select the correct repairs team for your location. There are now five repairs options for you to  More »

Join us at the west London careers fair

Give your career a jump start by joining us at the west London careers fair. Our Catalyst Gateway team are attending the fair at the Beethoven Centre from 10am – 2pm on Wednesday 10 April. Admission is free and pre-registration is not required. Just come along and find out more about jobs, training and apprenticeships  More »

Evelyn Fox Court receives local retirement housing award

We are thrilled to announce that Evelyn Fox Court, based in Kensington, recently received a gold award at the London Elderly Accommodation Counsel (EAC) Awards 2019. Over 1,100 residents and visitors voted for their favourite scheme in the Greater London category, with Evelyn Fox Court chosen for a gold award because of the specialist support  More »

Easter activities in west London

We’re running a full program of activities for children and young people at three locations across west London: Havelock, Friary Park and Windmill Park throughout the Easter break. All the activities are for children aged 8-15 and are absolutely free. There is something for everyone from football, multi-sports to movie screenings and lots more. All  More »

Join us at The London Home Show

Are you a first time buyer looking to get on the property ladder? Join us at the London Home Show this Saturday, 23 March. Our sales and marketing team will be available on the day, providing expert advice on the best options for you when it comes to buying your first home. The London Home  More »

Make your money go further with our Ealing advice sessions

Calling all Ealing residents. Book your spot in our Dosh+ group sessions to see how you could make your money go further. Get advice on how to save, useful tips on budgeting and information on free handy tools available to help you start saving. When: Tuesday 19 and Tuesday 26 February Time: 1.30-3.30pm Where: Ealing  More »

The Healthy Havelock Walk launches

On 6 February, local residents enjoyed the launch of the Havelock Healthy Walks train in Southall. The walk comes from Canal Rivers Trust – a health and wellbeing charity – in partnership with Catalyst, Elemental and Ealing Council. The project will see a local GP practice prescribe this 1km health walk along the Grand Union  More »

New repairs and maintenance service launches

We have launched the first phase of our new repairs and maintenance service, beginning with customers outside London. The new contractors are now working in Oxford, Reading and Luton to provide a more service which aims to be easier to access and more reliable. This will mean: Faster appointment booking More flexible appointment slots Choice  More »

The January issue of the Catalyst magazine is out now

The latest edition of our quarterly customer magazine should reach you this week. This issue we feature: Ian McDermott tells our customers about what he will be focusing on for 2019 Changes to our landlord and home ownership offer Apprenticeship opportunities for customers including training and support with work and, Local news and updates from  More »