Our services over the Spring bank holiday weekend

It’s important to us that you have access to information you may need over the Spring bank holiday weekend (23-25 May).

You can find the latest updates on coronavirus and our services on our dedicated page.

 Our contact centre hours

From 23 to 25 May our contact centre is closed. However, if you have an emergency repair you can still call us on 0300 456 2099 and follow the prompts for our emergency out-of-hours service.

We’ll be open as normal on 26 May, 8am-5pm to answer your calls on 0300 456 2099 and on email: contactcatalyst@chg.org.uk 

 Respecting your neighbours

It can be a frustrating time spending more time indoors, especially with the nice spring weather. We’d ask that you respect your neighbours by not making too much noise or playing loud music.

If you know of anyone holding gatherings at their home or having unnecessary visitors against the government’s social distancing guidelines then please report it to the police on 101.

Keeping you informed

Please continue to check our website and social media channels for updates and further information about our services. If you would like to receive information directly you can sign up for email updates: reply.email@chg.org.uk