Complaints form

Please note it can take up to two working days to process a complaint.

Enquiry details
Are you a Catalyst resident?*
- Yes
- No
Please select your location*
Please provide details of enquiry:*
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Accepted file types: doc, docx, pdf, jpg, png, xls, xlsx.
If you think it would be useful to attach a document or a photograph to your message so that we can understand it better, please add it here. You can send attachments in the following formats: (.doc, .docx, .pdf, .jpg, .png, .xls, .xlsx). Unfortunately we can't read .rtf documents or files bigger than 2MB.
Have you reported this issue before?
- Yes
- No
When did you report this?
Date Format: MM slash DD slash YYYY
Please provide details of the person and/or department this was reported to:*
Please tell us how you would like us to put this right*
Personal details
Name*
First Last
Address*
Street Address Address Line 2 City Postcode
What is the best telephone number to reach you on?*
What is the best email address to reach you on?*
What's the best way to contact you:*
- Email
- Post
- Telephone
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Enquiry details