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Due to service improvements, our repairs contact centre for customers living in the home counties will be unavailable from 8-11am on Wednesday  8 September.  

We apologise for any inconvenience this may cause, and we’ll be back on the phones to answer your enquiries from 11am on 8 September. 

If you have an emergency repair during this time, please contact us on 0300 500 6262 and follow the prompts for our emergency service. 

For queries that are not urgent, you can contact us using our online repair form or send us an email.