Our contact centres will be closed on Monday 27 December, Tuesday 28 December 2021 and Monday 3 January 2022 for the Christmas and New Year break.
If you have an urgent repair during this time, please contact us on our usual numbers and follow the prompts for our emergency out-of-hours service.
We will be open from 9am-4pm on Friday 24 and Friday 31 December and our usual hours of 9am-5pm on Wednesday 29 and Thursday 30 December.
Our contact centres will be closed on Saturday 1, Sunday 2 and Monday 3 January for New Year’s Day, with all services returning to our usual opening times on Tuesday 4 January 2020.
Please bear with our contact centre advisors as they will be very busy during these times because of the bank holiday breaks. We strive to offer all our customer an excellent service and the team will answer your call and get back to your online queries as quickly as they can.
If you have anything you would like to speak to us about please try to contact us before Thursday 23 December, to give them as much time as possible to deal with your query during this busy time.