Coronavirus: Get the latest service updates, help and support  View information

Throughout the last 12-18 months, our Floating Support team has continued to help customers using telephone and video calls.

A big part of this is helping customers stay informed about what’s happening with Covid-19 and supporting them to access the correct information to keep safe and well.

Karen is a Senior Floating Support Worker for our St Albans floating support team and knew from speaking to customers that many wanted to get the vaccine but felt anxious about doing this safely. She found a local taxi firm, Corker Cars, offering to take elderly, disabled and vulnerable people to their vaccination appointments for free.

Karen got in touch with the taxi firm and arranged for them to take some customers to have their vaccination. She says, ‘The service has been a great support for customers who are anxious about attending an appointment or don’t have access to transport.’

Residents David and Ash have both used the free service and are very pleased.

They were quick and efficient, which made me feel a lot less worried. Thank you.’

David, floating support customer

Huge thanks from our Supporting Housing team and customers to everyone at Corker Cars, for such fantastic community service.

Find out more

If you like to find out more about our floating support services, please visit our supported housing page.
Go to NHS, Covid-19 vaccines for all the latest information on Covid-19, including how to book an appointment.