Fire safety

Holland Park Fire – Update

Supporting the residents affected by last night’s fire has been Catalyst’s foremost priority. We would also like to reiterate our condolences and sympathies to the family of our resident that tragically died. A Catalyst customer liaison team has been in close contact with each of the residents, and we are working to make sure that  Read more »

Holland Park Fire

Early this morning (Wednesday 7th February), the emergency services notified Catalyst of a fire in one of our street properties in the Royal Borough of Kensington and Chelsea, comprising six self-contained flats. We regret to report that one of our residents has died, and we will be working closely with the emergency services to support  Read more »

Holland Park Fire

Early this morning (Wednesday 7th February), the emergency services notified Catalyst of a fire in one of our street properties in the Royal Borough of Kensington and Chelsea, comprising six self-contained flats. We regret to report that one of our residents has died, and we will be working closely with the emergency services to support  Read more »

Grenfell Tower: six months on

Six months since the terrible fire at Grenfell Tower, our thoughts remain with the people, families and communities affected by the tragedy. We have the greatest admiration for the way the local community pulled together to coordinate vital support. Following the fire, we began a thorough review of our own properties to be certain we’ve  Read more »

Grenfell Tower: six months on

Six months since the terrible fire at Grenfell Tower, our thoughts remain with the people, families and communities affected by the tragedy. We have the greatest admiration for the way the local community pulled together to coordinate vital support. Following the fire, we began a thorough review of our own properties to be certain we’ve  Read more »

An update on fire safety measures at Merle Court

13 Nov update: We have contacted residents in Merle Court directly with an update on the fire safety policy at the block – if you are a resident who did not receive our letter please contact us on 0300 456 2099. Following an article published on the BBC website on 24 October 2017, we would  Read more »

Have a safe and enjoyable Diwali

Happy Diwali – please have a safe and enjoyable time during the festival. In particular please take extra precautions when using candles, tea lights or oil lamps. Naked flames are not permitted in the common parts of the block (corridors and stairways) under any circumstances due to the overall fire risk to residents in the  Read more »

Keeping our residents safe – Grenfell Tower

Following the recent fire at Grenfell Tower, we’d like to reassure residents on the measures we have in place to make sure our properties are as safe as possible. All of our properties that have shared areas (such as stairwells and corridors) are regularly checked, inspected and assessed by specialists for fire risks. We work  Read more »

Keeping you safe

We are deeply saddened by the recent devastating fire at Grenfell Tower, and we offer our condolences and sympathies to the people, families and communities affected by the tragedy. Although the cause of the fire has not been established, it is understandable that our customers will want to know about the fire safety arrangements in  Read more »

Keeping you safe

We are deeply saddened by the recent devastating fire at Grenfell Tower, and we offer our condolences and sympathies to the people, families and communities affected by the tragedy. Although the cause of the fire has not been established, it is understandable that our customers will want to know about the fire safety arrangements in  Read more »