Christmas and New Year opening hours

During the festive season, there will be some changes to our customer contact centre opening hours:

  • Friday 25 December – Christmas Day: Emergency out of hours service
  • Saturday 26 December – Boxing Day: Emergency out of hours service
  • Sunday 27 December: Emergency out of hours service
  • Monday 28 December: Emergency out of hours service
  • Tuesday 29 December: Emergency out of hours service
  • Wednesday 30 December: Emergency out of hours service
  • Thursday 31 December – New Year’s Eve: Emergency out of hours service
  • Friday 1 January – New Year’s Day: Emergency out of hours service
  • Saturday 2 January: Emergency out of hours service
  • Sunday 3 January: Emergency out of hours service
  • Monday 4 January: Normal hours resume 

If you need to speak to us urgently out of hours, call us on our standard number 0300 456 2099 and follow the prompts. For queries that are not urgent, you can email us on contactcatalyst@chg.org.uk

Our offices will be open at the usual times from Monday 4 January at 8am.