Contact centre Christmas opening times

Our contact centre will be closed on Wednesday 25 December, Thursday 26 December 2019 and Wednesday 1 January 2020 for the Christmas and New Year break.

If you have an urgent repair during this time, call us on 0300 456 2099 and follow the prompts for our emergency out-of-hours service.

We will be open as normal on Monday 23 December 8am-5pm. Then on Tuesday 24, Friday 27, Monday 30 and Tuesday 31 December, with our contact centre advisors available on 0300 456 2099 and contactcatalyst@chg.org.uk from 9am-4pm.

All services will be returning to our usual opening time of 8am-5pm on Thursday 2 January 2020.

If you have anything you would like to speak to a member of the team about please try to contact us before 5pm on Monday 23 December, to give them as much time as possible to deal with your query during this busy time.

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