New telephone number for gas, heating and hot water emergencies in West London

Live in West London and have an out of office hours gas, heating or hot water emergency?

Well the number you should now dial is 020 3589 2968. The old number will still work for a few weeks, but please start using the new one.

If you live in West London and have a plumbing, electrical or other emergency repair, please call 0300 999 8606.

Our emergency repairs service starts from 5pm on weekdays and operates all day on the weekends.

If you have a repair that is not an emergency, please contact our customer services team.

A full list of our emergency repairs numbers are available on our out of office hours emergency repairs page.