If you have a question and need to speak to us, we want you to be able to contact us in the way that suits you best. We’re here to help you with your query, Monday-Friday, 8am-5pm.
When you have been decanted it means that we have had to move you as your home is temporarily not habitable. Reasons why a customer may be decanted include your home being affected by a serious leak, a fire, etc.
In some cases you may be decanted as your original home may be demolished as part of an area regeneration scheme – in these instances you will be consulted prior to any action being taken.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Here, you will find all the information on the cookies we use and you will be able to enable and/or deactivate them according to your preferences, except for any cookies that are strictly necessary for the functioning of the website.
We take your privacy and the security of your information very seriously. Read the Catalyst Privacy Policy for more information.
These are cookies that are required for the operation of our website. These we deem strictly necessary to the working of the website. If these are disabled then the website may not function correctly.
We use postcode-site, postcode & door and postcode-min as well as session cookies.
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Please enable Strictly Necessary Cookies first so that we can save your preferences!
When you visit one of our websites, we collect standard internet log information for statistical purposes.
Our websites contain links to various third party websites. We are not responsible for the content or privacy practices of any external websites that are linked from our sites.
