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What is the rent review letter?

The rent review letters are your yearly notification of what your new weekly rent and service charge will be from 1st April 2022 to the end of March 2023.

Below are some of the frequently asked questions to help answer some of your questions.

When will I be getting my rent letter this year?

In February you’ll receive the usual written notice of the April rent change.

What will I need to do when I get my letter?

Please read your letter carefully. It contains information you will need to be aware of, including details about paying your rent or service charges.

If you don’t understand any part of the letter or have any questions you think aren’t answered in this FAQ section, please send us an email.

You can also call us on 0300 456 2099.

I haven’t received a letter yet, what do I do?

You should get your letter by the end of February. If you haven’t had a letter by 1 March, then get in touch with us. If you’ve changed your postal address, it’s important you let us know so we can update your records and can keep in touch with you.

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