For what reasons will a mutual exchange be refused?

You can’t mutually exchange if you have an introductory tenancy. There are also specific grounds for refusing of a mutual exchange laid out in the Housing Act 1985 and Localism Act 2011.

The most common reasons for refusing an exchange are:

• Either party has rent arrears.
• The property is substantially larger than reasonably needed.
• Action has been commenced by the landlord due to anti-social behaviour or other breach of tenancy.
• The property has been adapted for a tenant with special needs for example is wheelchair adapted.