What if I am not happy with my banding?
We follow policy and guidelines when assessing transfer applications but if you feel that the decision is incorrect, you could request a review. Please ensure you request this within 21 days of the initial decision.
In your review request you must state the reasons why you are asking for a review. Also, if there are documents that you wish to rely on, you should submit them with your request.
You can email us, or write to us at: Catalyst Housing, Ealing Gateway, 26–30 Uxbridge Road, London W5 2AU.