I’m a leaseholder, how do I find out when planned maintenance works are due for my property?
If you are a leaseholder of Catalyst, the program of works is designed around the terms of your lease. However, if the property is found to be in a reasonable condition at the time, we might defer the works. This would help build up the reserve funds for a later date, when the works are carried out.
When your home is identified for improvements we will write to you to arrange a survey and then confirm any works that will be undertaken.
For further information, please email us or call us on 0300 456 2099.