Coronavirus (Covid-19)

The health and wellbeing of you, your family and our colleagues is our top priority.

We are committed to doing everything we can to provide you with vital services while following government advice on coronavirus (Covid-19).

This is an ever-changing climate, so we’ll be sending you regular updates on any changes that may affect you and updating our website with all the latest news, advice and support we are offering during this unusual time.

Government advice: Help control the virus

To protect yourself and others, when you leave home you must:

  • wash hands – keep washing your hands regularly
  • cover face – wear a face covering over your nose and mouth in enclosed spaces
  • make space – stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Read more about what you can and cannot do

Our contact centre remains open 8am-5pm, Monday to Friday. If you have any concerns or questions, or you would like to find out more about our advice services, please email or call 0300 456 2099.

We wish you good health in these challenging times.