We want our customers to be in homes they treasure and in neighbourhoods where they can thrive. That’s why we’re part of iN business for neighbourhoods – a national alliance of housing associations committed to working to create good neighbourhoods in cities and towns across England.
Our promises
- Put neighbourhoods at the heart of everything we do
- Promote neighbourhoods where there is a place for everyone, with positive support for diversity of people and places
- Work in partnership with local people, councils and other agencies, and champion local needs
- Make sure we are open and explicit about our role in the neighbourhoods where we work – and about the time and money we invest in our neighbourhoods
Our commitment to customers:
- Customers are, and remain, the driving force behind our business
- We’ll listen to them, respond to their views and engage them in our work at all levels
- We’ll offer them respect, choice and support
- We’ll do everything we can to prevent neighbourhood problems, and will deal firmly with people who are bad neighbours
More information
- Find out more about iN business for neighbourhoods
- Find out more about us.
- Contact us today with any questions.
