Our offices are closed on 6 June 2013 for a staff conference. If you have an emergency repair you can contact us by calling 0300 456 2099 (if you live in london) or 0300 456 2090 (if you live outside London). This will automatically divert you to our out-of-hours service. If your query is not More »
Clamping vehicles on private land became illegal in 2012. To help us manage the parking around your homes, we have employed Wing Parking (a parking enforcement company). So if you are parking in a Catalyst neighbourhood, please make sure you are using a Catalyst parking permit. If you don’t have one or you’re not using the right permit, you may More »
Do you have the drive, commitment and aptitude to represent the views of our residents and help to shape how Catalyst is run? Then why not become a local board member We’re looking for someone to be the voice of our communities and ensure Catalyst always puts residents first. You’ll have the chance to set More »
We’ve created the following new leaflets for residents: Moving home: this leaflet explains what tenants need to do if they want to move home Legionella: this includes information on legionella and what you can do to make sure the water in your home is save If you would like a printed version of the leaflet More »
Do you want the chance to win a £10 shopping voucher? Simply tell us what you thought about the latest issue of Catalyst 4 You and you’ll be entered into our prize draw. Catalyst 4 You is our magazine for you. We want to know if the information we provide is useful, easy to read More »
Times are tough for a lot of people at the moment. Coupled with the new benefit changes the future could be bleak for some residents. Catalyst works with many agencies to give you impartial, independent financial advice. We caught up with Pauline Mondesir, who works for Brent Citizens Advice Bureau (CAB) in our Ealing office, More »
If you pay your rent using an allpay swipe card, you can pay a smarter way – through the allpay app. This is a free mobile application available to download to your Apple or Android smartphone. It lets you pay your bills quickly and easily – all at the touch of a button. Simply download More »
Our quarterly customer magazine, Catalyst 4 You, is now out. This issue focuses on the benefit changes including: The bedroom tax and how you can downsize Council tax support, which has replaced council tax benefit The cap on benefits Agencies offering advice to residents in financial difficulty. Have a look at the magazine now!
If you’re facing financial difficulties and finding it hard to keep on top of your bills beware of loan sharks who may try and take advantage of your situation. Many people turn to loan sharks because their bank or other official money lenders may have turned them down, and they feel they can’t get money More »
Is your current home overcrowded? Do you or a family member want to become independent? Well the InComE (independence, accommodation and employment) Project could be the answer. The project helps first time tenants find a one bedroom home on an assured short hold tenancy (for two to three years). But that’s on the condition you More »