Rachael Dennis FCCA
Chief Operating Officer
As Chief Operating Officer, Rachael is executive lead on Catalyst’s operational services including Customer Service, IT and Finance.
Rachael joined Catalyst in 2014 as Executive Director of Finance before taking IT into her portfolio a year later. In March 2017, Rachael was appointed as COO.
With over 17 years of experience in the housing sector, and having spent many of those years at executive level, Rachael’s strong track record in leading finance strategy and operations, is enhanced by her broader business experience in delivering business change and improvement programmes, (including working with a number of organisations towards their IIP Gold and Best Companies achievements), and her passion for delivering excellent customer services.
Rachael has also served as non-executive director on housing, NHS and charity boards.