Your tenancy

A tenancy agreement is a legal document. It explains what you need to do and what we need to do for you while you are living in your home.

Here we give general guidance on the different tenancy type we use. This is summarised below, or you can ask us for a full copy of our Tenancy Policy or contact us.

Important notice for our customers

To make sure you receive the right information for your property, please enter your postcode and door number:

Not a customer and you have a question, email or call us on 0300 456 2099, Monday to Friday, 8am- 5pm. We’ll be happy to help.