I’m a new shared owner

Welcome to your new home!

Moving into your new home is a really exciting time! We know that you’ll be busy unpacking and settling in, so we’ve put together a handy welcome guide with useful info and checklists on things you may need to put on your to do list.

Put the kettle on….

It’s important that you have everything you need to settle-in to your new home. We’ll call you in the first few months after you move in to make sure that you have everything you need, and to answer any questions you might have. If you prefer, we can also visit your home or carry out the appointment via video call. During the appointment, as well as seeing how you’re getting on, we’ll also ask for your feedback on your moving in experience which we’ll use to improve the service for other shared owners.

We’d love your feedback

Help us improve the shared owner experience by joining The Garden, our new online community. By signing- up, you’ll be able to give us your views, when it suits you. It’s another way to help us understand how you think and feel about our services.

Take a look at the new shared owner project we’ve created, share your ideas using our ideas boards, or complete a quick poll to connect with other residents.

Get involved with co-creating your shared owner experience »