Check your boiler is working

With the cold weather now here, please check if your boiler is working properly. This will make sure you are less likely to have problems with your heating or hot water this winter.

How can I check if my boiler is working?

  • Turn your thermostat to full and put the heating on to see whether your home heats up as quickly as it usually would.
  • Check your hot water to see if it is as warm as it should be.

Download our Quick guide on checking your boiler – PDF 134KB

What shall I do if my boiler is faulty?

If you’re a tenant please call us. We’ll send an engineer to assess the problem and then fix it for you.

If you’re a leaseholder you‘re responsible for the heating and hot water in your home. We recommend that you get your boiler checked annually by a Gas Safe Register engineer. To arrange a gas safety check call 0800 408 5500 or visit the Gas Safe Register website.