Repairs and maintenance

Our repairs team work hard to keep your homes safe, warm and in good repair all year round. There is currently a nationwide shortage of building supplies and materials, impacting our ability to deliver some repairs to your homes and the communal areas of our estates and buildings.

We appreciate your patience with the current nationwide disruptions impacting our services to you on a local level.

Please regularly check our latest news, Twitter (opens in a new tab)and Facebook(opens in a new tab) pages and sign up for our monthly email newsletter to receive updates about our services.

We’ll work with you to make sure your home is looked after. When it comes to repairs to your home, your tenancy agreement tells you the things that we are responsible for, and the things that you are responsible for.

Important notice for our customers

To make sure you receive the right information for your property, please enter your postcode and door number:

Not a customer and you have a question, email or call us on 0300 456 2099, Monday to Friday, 8am- 5pm. We’ll be happy to help.