Your service charge

What is a service charge?

If you’re a Catalyst tenant, leaseholder, shared owner or freeholder, you have to pay a charge for the servicing and maintenance of any internal or external communal areas where you live. This is your service charge.

The exact make-up of your service charge depends on the type of property you live in.

If you pay rent, the service charge is additional to your rent.

Important notice for our customers

To make sure you receive the right information for your property, please enter your postcode and door number:

Not a customer and you have a question, email or call us on 0300 456 2099, Monday to Friday, 8am- 5pm. We’ll be happy to help.