Noise nuisance

We often get complaints about noise. Please be considerate to your neighbours by keeping the noise down.

Your local council is responsible for looking into complaints about noise from homes and gardens, and can serve notices to stop or restrict the noise.

Tips to reduce noise

Garden noise

Our gardens are a place to rest, relax and play. Remember that your neighbours will hear any noise you make in your garden.

Try to carry out noisy activities – for example, mowing the lawn – in the middle of the day.

Where possible, buy quieter equipment and make sure you maintain it properly.

If a child’s toy or game is extremely noisy, try to find quieter alternatives.

If you have a barbeque or party, tell your neighbours – you could even invite them if appropriate! Avoid amplified music out of doors and if anyone does complain, turn it down. Either end your party at a reasonable time or bring your guests indoors.


DIY jobs – such as drilling and hammering – can create a lot of noise.

Whenever possible, let your neighbours know that you’ll be doing noisy work – and try to do it during normal waking hours.

Carry out the noisiest tasks in the middle of the day – if you must start early, do quieter jobs first (eg painting).

Keep tools well maintained and use lower/quieter settings on power tools where you can. Use hand tools whenever possible.

Your responsibility as a tenant

Take care when closing doors, particularly late at night and early in the morning. Take special care if you live in a flat with a shared entrance.

Cupboard doors can also be annoying – particularly if the units are fixed to party walls. Avoid slamming doors. Inexpensive adhesive furniture pads can be a very effective way of reducing noise – stick these to the inside of the cupboard door or around an internal door frame.

Entering/leaving your home

Avoid slamming front doors or communal entrance doors, particularly late at night or early in the morning.

If expecting a visitor/taxi, ask them to knock rather than sound the horn and try not to slam your door or car doors.

Amplified loud music

Music tastes vary, so don’t assume that just because you like a song your neighbour will want to hear it too!

With amplified sound, keep the volume down, especially the bass which can be more annoying than higher frequencies. Don’t put speakers on or close to party walls, ceilings or floors.

If you have a TV in your bedroom, keep it quiet at night – especially if your bedroom adjoins someone else’s.

If playing an instrument, practice where and when it will have least impact on your neighbours.

Where possible, use headphones.


If you live in a flat, you can’t have a dog. If you live in a house, you need to request our permission to have a dog. Please be aware we will revoke permission to have a dog if the dog causes a nuisance.

Dogs bark – but they only bark a lot if they’re not content. If you have to leave your dog alone, make sure it’s well exercised and fed. Some dogs like a radio for company, or you could get a friend or neighbour to look in. If your dog continues to bark, consider dog training.

Cats can wail and fight – as they are independent, they can be difficult to manage. However, if a neighbour complains about your cat at least try to keep it in at night.

If you have a caged bird that likes to sing and squawk, make sure it’s kept where it will least disturb neighbours, particularly at night.

Some caged pets tend to be more active at night – chewing and rattling their cages. Consider carefully where and how such pets are housed.

Household appliances

When buying new appliances, buy a quieter model – not all models have a noise rating, but look out for the ‘Quiet Mark’. Where possible, position them to cause the least disturbance to your neighbour.

If possible, place washing machines on an even floor. Do not overload the machine and run it at a time when it will least disturb neighbours – remember the final spin is the noisiest bit.

Do the vacuuming at a reasonable time – especially if you live in a flat or terrace. Avoid early morning or late night cleaning sprees.

In the kitchen, avoid banging pans and cupboard doors and don’t use blenders/grinders on surfaces attached to party walls.