Our stories

Real life stories from residents, colleagues and partners within our communities. Thank you to everyone for talking to us and sharing your experiences.

Residents’ stories

Hear from our residents about their lives within our communities. Their stories cover everything from volunteering and community involvement, to moving in to a new home and their experiences of our services and support.

Orange mug in handsResidents' stories
July 8, 2021

Supporting residents to maintain their independence

Our floating support service offers flexible, short-term support to help people maintain their independence.
SarahResidents' stories
May 20, 2021

Working on the frontline – Sarah’s story

The last 12-18 months have been difficult for a lot of us, but for many NHS and key workers it’s been both physically and emotionally tough in lots of ways.
FoxResidents' stories
May 6, 2021

The healing power of nature and how it can help you

Whether it’s a walk in the local park, bike rides along the river or just spending a few quiet minutes sitting outside, many of us have discovered a new connection…

Communities stories

Hear from our colleagues and partners, to find out more about how their work helps develop and support homes and our communities.

Hands of older resident and car doorCommunities stories
July 6, 2021

Helping customers with vaccination transport

Throughout the last 12- 18 months, our Floating Support team has continued to help customers using telephone and video calls.
Alison KnockerCommunities stories
June 22, 2021

Helping us make customer experience a priority

The Customer Experience Committee's focus is to help us make sure all customer-related services provide a high-quality customer experience.
Young peopleCommunities stories
May 12, 2021

Supporting young people to gain news skills

Congratulations to six residents from our young person’s service (YPS) schemes, who recently completed a personal development programme with the Prince’s Trust.

Share your stories

If you’d like to share your story, please get in touch and ask to speak to the Customer Communications team.