Rent and money

It is part of your tenancy agreement to pay your rent and any other charges for your home including your service charge.

All Catalyst tenants need to pay rent. Some residents also have to pay a service charge which is used to pay for the upkeep of the communal (shared) areas such as stairways, lifts and gardens.

We review our rent and service charges once a year, usually in April. If your rent or service charge changes, we will write to you at least a month before it changes.

If you receive housing benefit, you will need to let your local council know when your rent changes, so they can change their payments. If you want to appeal against a rent increase you can apply to the First-Tier Tribunal (Property Chamber – Residential Property).

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