Resident News

Living together during lockdown

This is an uncertain time that can cause worry and stress. As most of us are spending more time at home, it’s important we remain mindful of our neighbours. Working from home and with children off school brings challenges to our usual routine. We all have a part to play in being even more considerate  More »

Introducing our new wellbeing project

The health and wellbeing of you, your family and our colleagues is our top priority. In these uncertain times, we want you to know that you’re not alone and we’re committed to support you in any way we can. There are lots of ways that we can support you, so we’re launching our new wellbeing  More »

Activity pack for young people

We have created a useful resource pack for young people and their families while at home over the coming weeks. The pack includes educational links for learning, games and family activities. It’s competition time! We’ve also included five competitions, with a chance to win a £50 gift card for each category.  There’s something for everyone with healthy  More »

Coronavirus update – resales and staircasing

Buying or selling a property during the coronavirus period The government has issued advice to those looking to buy or sell a property during the coronavirus period while social distancing measures are in place. We’re therefore advising that if you’ve instructed a solicitor, please contact them to discuss how this may affect your resale or  More »

Coronavirus update – estate services

Our estate services teams and contractors are doing their very best to keep our customers safe and well during this difficult time. We’re continuing to provide our customers with a full communal cleaning services to our blocks. We’ve enhanced this service where needed to ensure that those frequently touched areas such as hand rails, lift  More »

Coronavirus update: financial advice and support

This is an uncertain time and we know that your household income may be changing. If you’re worried about being able to pay your rent or service charge, it’s important you tell us as soon as possible so we can help you. We need our customers to continue to prioritise and pay rent so we  More »

Coronavirus update – new government measures

On Monday 23 March, the government announced stricter measures to prevent the spread of coronavirus and to keep people at home. You can read the full update on the official Coronavirus government website. These measures are effective immediately and state that you should only leave home for specific or limited purposes, such as to: Shop for the basic necessities such as  More »

Our latest update to our customers

The health and wellbeing of you, your family and our colleagues is our top priority. We are committed to doing everything we can to provide you with vital services while following government advice on Coronavirus (Covid-19). A copy of the latest letter and email we sent to our customers can be found here: Read the latest  More »

Catalyst coronavirus update 18 March 2020: repairs and maintenance

In response to the Covid-19 crisis, and in order to protect our customers, colleagues and contractors, we have reluctantly taken the decision to only carry out emergency repairs from Wednesday 18 March 2020. This means we will not be completing non-essential routine repairs from this date until further notice.   What will be covered under  More »

Catalyst coronavirus update 16 March 2020

Your health and safety and that of our employees and contactors is our number one priority and we’re continuing to closely monitor the situation around coronavirus. We’re making sure we’re prepared and have detailed plans in place to help minimise disruption to essential services. We are looking to put in place some measures to safeguard  More »