Report a repair Make an enquiry Complaints and suggestions

Resident News

Residents celebrate Havelock’s canal at Winter by the Water

On 1 December, over 60 local people came along to Winter by the Water, Havelock’s first winter fair by the canal. Catalyst organised the event in partnership with Canal and River Trust, Bouygues UK and Ealing Council. Over the course of the regeneration of Havelock, the community and local partners have worked hard with Catalyst  More »

New vegan café launches in Brent

The Unity Centre has recently welcomed its new super café called ‘The V Spot’. The V Spot is a new 100% vegan café, preparing and selling pure raw vegan lunches for members of the community. Residents can pop in and buy fresh raw food prepared by a community organisation, ‘Love is a verb’ – with  More »

Sign up for Havelock’s winter fair on 1 December

On 1 December, we’re holding Havelock’s own canalside winter fair: Winter by the Water. There’ll be craft workshops where you can make a festive table centrepiece; a music production bus; healthy cooking workshops; a gift-wrapping stall; refreshments; and stalls from Catalyst, Ealing Council and local craftspeople. The event will be held on the Havelock Road  More »

Nominate your neighbours from Wornington Green and Portobello Square for a special award

Calling all Wornington Green and Portobello Square residents. At this year’s Christmas party there will be extra sparkle with awards given to the Shining Stars in the community! Do you know a resident who’s doing a fantastic job volunteering and supporting their neighbours, friends and the community? We want you to tell us all about  More »

Keep warm this winter

Are you living in London and struggling to pay your energy bills or keep your home warm? Why not take advantage of a FREE Energy Saving Home Visit? We work with charities that can visit you in your home and help you with the following: Draught proofing and fitting radiator heat reflectors Energy saving Switching  More »

An update on fire safety measures at Merle Court

13 Nov update: We have contacted residents in Merle Court directly with an update on the fire safety policy at the block – if you are a resident who did not receive our letter please contact us on 0300 456 2099. Following an article published on the BBC website on 24 October 2017, we would  More »

October 2017 edition of Catalyst Magazine is out now

The latest edition of our quarterly customer magazine should reach you this week. As well as news from around our communities, this issue also features: A special four page feature on fire safety – your safety is our top priority Stats and facts from our residents’ annual report with figures from customer service, repairs, Catalyst  More »

Have a safe and enjoyable Diwali

Happy Diwali – please have a safe and enjoyable time during the festival. In particular please take extra precautions when using candles, tea lights or oil lamps. Naked flames are not permitted in the common parts of the block (corridors and stairways) under any circumstances due to the overall fire risk to residents in the  More »

We support National Hate Crime Awareness Week

We’re supporting National Hate Crime Awareness Week, joining other organisations across the country to help ensure sure no one feels targeted because of their gender, sexuality, race, religion or disability. As well as having an effect on someone’s health and well-being, hate crime can also lead to divides in wider communities. Hate crime is a  More »

New English Language Classes at Southall Day Centre

Southall Day Centre will be hosting five new English for Speakers of Other Languages (ESOL) classes in partnership with East Berkshire College for the new academic year. The classes – which will be run by the college until July 2018- are accredited, meaning students will receive a certificate which could help with further learning or  More »