All residents
Find news and information for all Catalyst residents.
Get the latest news
Check out our latest news on what’s happening in your area and how you can get involved. Or read the latest version of our resident magazine, Catalyst.
Benefit changes
If you’ve been affected by the government’s benefit changes, find out how Catalyst can help and support you through these changes.
Your complaints and suggestions
We aim to provide an excellent customer experience. Give us your views on how we’re doing well and how we can improve.
Can’t find what you need?
If you can’t find the information you need, please visit Ask Catalyst to browse or search our extensive FAQs, alternatively, please use our website feedback form to let us know.
Useful links
| Age UK | Provide advice for older people | 0800 169 6565 |
| Citizens Advice | Provide online help from the Citizens Advice which provides advice across a broad range of subjects including benefits, employment, debt, health, education and housing. | 0844 411 1444 |
| StepChange debt charity | Provide debt advice | 0800 138 1111 |
| The Energy Savings Trust | a non-profit organisation that provides free impartial advice that can help you save money and fight climate change by reducing carbon dioxide emissions from your home | 0300 123 1234 |
| My Home Energy Switch | Designed to help you save money on your energy bills and also offers the chance for you to choose suppliers that provide energy from renewable sources if desired. | 0808 178 3492 |
| Homeswapper | A service for local authority and housing association tenants to search for mutual exchanges. Click here to read our Mutual Exchange publication. | |
| The Money Advice Service | Advice from the UK’s Consumer Financial Education Body. | 0300 500 5000 |
| National Debtline | The helpline that provides free confidential and independent advice on how to deal with debt problems | 0808 808 4000 |
| Shelter | Provide advice and support for homeless people | 0808 800 4444 |
| Turn 2 Us | Advice on benefits and grants | 0808 802 2000 |
| TV Licence | For information or to buy your TV licence. | |
| Counselling Directory | Provides a network be connected with a professional counsellor or psychotherapist. |
0844 8030 240 |
| Health and Safety Executive – Asbestos | Provides details on Asbestos Health and Safety | |
| NHS Stop Smoking | NHS help to stop smoking |
| Homes England | The national housing and regeneration agency | 030 3444 0000 | http://forms.communities.gov.uk/ |
| Housing Ombudsman Service | Assistance with disputes between tenants and landlords | 0300 111 3000 | info@housing-ombudsman.org.uk |
| Gov.UK | The new place to find government services and information. |
