All residents

Find news and information for all Catalyst residents.

Get the latest news

Check out our latest news on what’s happening in your area and how you can get involved. Or read the latest version of our resident magazine, Catalyst.

Benefit changes

If you’ve been affected by the government’s benefit changes, find out how Catalyst can help and support you through these changes.

Your complaints and suggestions

We aim to provide an excellent customer experience. Give us your views on how we’re doing well and how we can improve.

Can’t find what you need?

If you can’t find the information you need, please visit Ask Catalyst to browse or search our extensive FAQs, alternatively, please use our website feedback form to let us know.

Useful links

Age UK Provide advice for older people 0800 169 6565
Citizens Advice Provide online help from the Citizens Advice which provides advice across a broad range of subjects including benefits, employment, debt, health, education and housing. 0844 411 1444
StepChange debt charity Provide debt advice 0800 138 1111
The Energy Savings Trust a non-profit organisation that provides free impartial advice that can help you save money and fight climate change by reducing carbon dioxide emissions from your home 0300 123 1234
My Home Energy Switch Designed to help you save money on your energy bills and also offers the chance for you to choose suppliers that provide energy from renewable sources if desired. 0808 178 3492
Homeswapper A service for local authority and housing association tenants to search for mutual exchanges. Click here to read our Mutual Exchange publication.  
The Money Advice Service Advice from the UK’s Consumer Financial Education Body. 0300 500 5000
National Debtline The helpline that provides free confidential and independent advice on how to deal with debt problems 0808 808 4000
Shelter  Provide advice and support for homeless people 0808 800 4444
Turn 2 Us Advice on benefits and grants 0808 802 2000
TV Licence For information or to buy your TV licence.  
Counselling Directory Provides a network be connected with a professional
counsellor or psychotherapist.
0844 8030 240
Health and Safety Executive – Asbestos Provides details on Asbestos Health and Safety  
NHS Stop Smoking NHS help to stop smoking
Homes England The national housing and regeneration agency 030 3444 0000 http://forms.communities.gov.uk/ 
Housing Ombudsman Service Assistance with disputes between tenants and landlords 0300 111 3000 info@housing-ombudsman.org.uk
Gov.UK The new place to find government services and information.

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