Repair Request Form

Repairs appointments in London – week starting Monday 3 December

Capacity issues with our contractors are causing disruption to our repairs service in Kensington and some other parts of London.

We understand the inconvenience this may cause and we sincerely apologise for it.

If we have to cancel your appointment, we will call you by Friday 14 December at the latest to make a new appointment.

If you are trying to call us, we expect our lines to be busier than usual, so please bear with us. You may prefer to email contactcatalyst@chg.org.uk and we will get back to you.

We are prioritising emergency, gas and heating repairs, and these services are working normally.

We will provide further updates as we have them.

Request a repair

Please use this form to report day-to-day repairs. If your repair is an emergency, please call us on 0300 456 2099.

1Enquiry details



2Repair details


Item Repair - which category (or categories) best match your repair?

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100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify:
100 characters left

Select what best describes the fault

Item Repair - which category (or categories) best match your repair?



Please specify
100 characters left
Select what best describes the fault

More details


Attach a file

If you think it would be useful to attach a document or a photograph to your message so that we can understand it better, please add it here. You can send attachments in the following formats: (.doc, .docx, .pdf, .jpg, .png, .xls, .xlsx). Unfortunately we can't read .rtf documents or files bigger than 1MB.

At the moment we’re only able to accept one attachment to each form. If you add an attachment by mistake and don’t have another to replace it with, please reload the form to clear the attachment.


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3Personal details

Please give us your contact details so we can get in touch with you to handle your enquiry as quickly as possible




 







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