Catalyst housing association London and South East

1. Customer details
Are you a Catalyst resident?*
- Yes
- No
2. Repair details
Where is the repair you wish to report?*
Please tell us where the problem is located*

Which category (or categories) best match your repair?*
- Bath
- Bath panel
- Ceiling
- Central heating
- Ceramic tiles
- Cold tap(s)
- Concrete floor
- Cupboard hinges
- Door
- Door frame
- Drain
- Drawers
- Electrical socket(s)
- Extractor fan
- Flooring
- Hot tap(s)
- Internal handle
- Internal hinge(s)
- Internal latch
- Internal wall
- Lighting
- Light switches
- Pipe(s)
- Plaster on wall
- Radiator(s)
- Sealant
- Smoke alarm(s)
- Toilet
- Wall unit
- Waste pipe
- Window(s)
- Other
Which category (or categories) best match your repair?*
- Boiler
- Ceiling
- Central heating
- Concrete floor
- Door
- Door frame
- Electric fire
- Electrical socket(s)
- Entry phone to flat
- Flooring
- Internal wall
- Lighting
- Light switches
- Pipe(s)
- Plaster on wall
- Radiator(s)
- TV aerial(s)
- Window(s)
- Window catch
- Window frame
- Window lock
- Other
Which category (or categories) best match your repair?*
- Boiler
- Ceiling
- Central heating
- Concrete floor
- Door
- Door frame
- Electric fire
- Electrical socket(s)
- Entry phone to flat
- Flooring
- Internal wall
- Lighting
- Light switches
- Pipe(s)
- Plaster on wall
- Radiator(s)
- TV aerial(s)
- Window(s)
- Window catch
- Window frame
- Window lock
- Other
Which category (or categories) best match your repair?*
- Bin store
- Boundary wall
- Concrete floor
- Door
- Door frame
- Downpipe
- Drain
- Drain grid
- External handle
- External hinge(s)
- External latch
- External mortice lock
- External Yale lock
- Fence
- Gate
- Graffiti
- Gutter
- Lighting
- Light switches
- Manhole cover
- Outside wall
- Roof
- Roof tiles
- TV aerial(s)
- Other
Which category (or categories) best match your repair?*
- Boiler
- Ceiling
- Central heating
- Concrete floor
- Door
- Door frame
- Electrical socket(s)
- Entry phone to flat
- External hinge(s)
- External latch
- External mortice lock
- External Yale lock
- Fuse box
- Heating controller
- Heating timer
- Internal latch
- Internal mortice lock
- Internal wall
- Internal Yale lock
- Lighting
- Light switches
- Pipe(s)
- Plaster on wall
- Radiator(s)
- Smoke alarm(s)
- Stair rail
- Stairs
- TV aerial(s)
- Window(s)
- Window catch
- Window frame
- Window lock
- Wooden floor
- Other
Which category (or categories) best match your repair?*
- Ceiling
- Central heating
- Ceramic tiles
- Cold tap(s)
- Concrete floor
- Cupboards
- Door
- Door frame
- Drain
- Drawer runner
- Drawers
- Electrical socket(s)
- Extractor fan
- Flooring
- Hot tap(s)
- Internal wall
- Lighting
- Pipe(s)
- Plaster on wall
- Pull cord for extractor fan
- Radiator(s)
- Sealant
- Sink
- Sink unit
- Smoke alarm(s)
- Wall unit
- Wall unit doors
- Waste pipe
- Window(s)
- Worktop
- Other
Which category (or categories) best match your repair?*
- Boiler
- Ceiling
- Central heating
- Concrete floor
- Door
- Door frame
- Electric fire
- Electrical socket(s)
- Entry phone to flat
- Flooring
- Internal wall
- Lighting
- Light switches
- Pipe(s)
- Plaster on wall
- Radiator(s)
- TV aerial(s)
- Window(s)
- Window catch
- Window frame
- Window lock
- Other
Which category (or categories) best match your repair?*
- Bin store
- Boundary wall
- Ceiling
- Concrete floor
- Door
- Door frame
- Downpipe
- Drain
- Drain grid
- Entry phone to flat
- External handle
- External hinge(s)
- External latch
- External mortice lock
- External Yale lock
- Fence
- Gate
- Graffiti
- Gutter
- Manhole cover
- Outside wall
- Plaster on wall
- Roof
- Roof tiles
- Stair rail
- Stairs
- Street lighting
- TV aerial(s)
- Wooden floor
- Other
Which category (or categories) best match your repair?*
- Bin store
- Ceiling
- Concrete floor
- Door
- Door frame
- Electrical socket(s)
- Entry phone to flat
- Fuse box
- Internal handle
- Internal hinge(s)
- Internal latch
- Internal mortice lock
- Internal wall
- Internal Yale lock
- Lighting
- Plaster on wall
- Roof
- Stair rail
- Stairs
- Window(s)
- Wooden floor
- Other
Which category (or categories) best match your repair?*
- Bin store
- Boiler
- Boundary wall
- Ceiling
- Central heating
- Ceramic tiles
- Cold tap(s)
- Concrete floor
- Cupboard hinges
- Door
- Door frame
- Downpipe
- Drain
- Drain grid
- Drawer runner
- Drawers
- Electric fire
- Electrical socket(s)
- Entry phone to flat
- External handle
- External hinge(s)
- External latch
- External mortice lock
- External Yale lock
- Extractor fan
- Fence
- Floor unit
- Floor unit doors
- Fuse box
- Gate
- Graffiti
- Gutter
- Heating controller
- Heating timer
- Hot tap(s)
- Internal handle
- Internal hinge(s)
- Internal latch
- Internal mortice lock
- Internal wall
- Internal Yale lock
- Lighting
- Light switches
- Meter cupboard door
- Outside wall
- Pipe(s)
- Plaster on wall
- Radiator(s)
- Roof
- Roof tiles
- Sink
- Sink unit
- Smoke alarm(s)
- Stair rail
- Stairs
- Street lighting
- TV aerial(s)
- Wall unit
- Wall unit doors
- Window(s)
- Wooden floor
- Worktop
- Other
Select the categories that best describe the fault
- Blocked
- Broken
- Cracked
- Dripping
- Disrepair
- Leaking
- Loose
- Not closing/opening
- Not flushing
- No water flowing
- Overflowing
- Rotten
- Sticking
- Suffers from draughts
- Suffers from water penetration

More details
Please provide more details about the problem*
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Have you reported this repair before?*
- Yes
- No
When did you report this?*

3. Your contact details
Name*
First Last
Address*
Address Line 1 Address Line 2 Town / City Postcode
What is the best telephone number to reach you on?*
Do you have an email address?*
- Yes
- No, I don't have an email address
What is the best email address to reach you on?*
What's the best way to contact you?*
- Email
- Post
- Telephone
What's the best way to contact you?*
- Post
- Telephone
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Repair Request Form

Request a repair

Step 1 of 4

1. Customer details

2. Repair details

More details

3. Your contact details