Will your housing and support teams still visit me?
We’ll only be visiting customers where we can’t provide the service in another way, such as over the phone or by email.
Examples of the types of visit we’ll still do are providing one-to-one support and care, and carrying out essential checks and repairs.
Our teams are adhering to social distancing and hygiene measures to keep you, members of your household and each other safe.
If we do need to come into your home, and you’ve let us know there’s a higher risk of infection as you’re self-isolating, our colleagues will wear protective clothing.