What happens if social distancing is not followed during essential repairs and home visits?

It’s very important for the health and safety of our customers, colleagues and contractors that the social distancing two metre rule is followed.

If the social distancing guidance isn’t followed – by you or anyone else in your home – during an essential visit, our colleagues and contractors will give you a polite reminder and ask you to keep a safe distance.

If this reminder is ignored for a second time, they will advise you that they are stopping work and will leave your property immediately.