I receive Universal Credit but can’t attend my usual appointments as I’m self-isolating. What should I do?
If you can’t make your usual appointments, it’s important you let the Department of Work and Pensions (DWP) know as soon as you can.
The DWP has made special arrangements for people who can’t attend their appointments because they’re self-isolating.
If you’re told that any of your benefit payments are likely to stop, please let us know as soon as you can. We’re here to help you.