Do I need to let you know if I’m self-isolating?

You only need to let us know if you’re self-isolating for the following reasons:

  • You live alone and need support while you self-isolate
  • If you are due an essential safety check in your home, or we need to access your home for an emergency repair
  • If self-isolation means you cannot work affecting your ability to pay your rent
  • You need help accessing benefits to help you financially while you are in self-isolation

Go to our financial support FAQs for more information on help with rent and benefits while in self-isolation