Due to service improvements, you’ll be unable to report a repair via our contact centre from 3-5pm on Tuesday 26 October.
All customers will be able to report repairs as usual from Wednesday 27 October.
We apologise for any inconvenience this may cause.
If you want to report an emergency repair during this time, please contact us on the numbers below and follow the prompts for our emergency service:
London – 0300 456 2099
Home Counties – 0300 500 6262
For queries that are not urgent, you can contact us using our online repair form.
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We take your privacy and the security of your information very seriously. Read the Catalyst Privacy Policy for more information.