Due to service improvements, our repairs contact centre for customers living in London will be unavailable from 8am-1pm on Wednesday  20 October.  

We apologise for any inconvenience this may cause, and we’ll be back on the phones to answer your enquiries from 1pm on 20 October. 

If you have an emergency repair during this time, please contact us on 0300 456 2099 and follow the prompts for our emergency service. 

For queries that are not urgent, you can contact us using our online repair form or send us an email.