The latest edition of our quarterly customer magazine should reach you this week.
This issue we launch our new look in line with our new branding. Although the magazine look may have changed, you can still find all our usual features inside – including exciting news and announcements.
We also have articles on:
– An update to our repairs contract including the introduction of our new contractors for each area
– Our resident annual report on our complaints and suggestions for 2017/18 including key stats and what we are doing to improve this service to you
– Our Director of Brand and Engagement, Eddie Kelly steps into the spotlight to discuss our rebrand and CX strategy
– Local news and updates from our Catalyst Gateway team, and much more
This issue we also welcome back the Catalyst Residents’ Federation (CRF) who feature in every issue – bringing news from residents to our customers.