Resident news

Our sheltered and supported housing service achieves 2-star rating

By December 11, 2018August 24th, 2021No Comments

Our sheltered and supported housing service has been rated 2-star good quality service following a review by Service Excellent Standards.

This is a nationally recognised accreditation for supported and sheltered housing which looks at 23 key areas, including Value for Money, complaints handling, and how we consult with our customers.

Both colleagues and customers were interviewed during the review, making a very thorough and rigorous process.

It’s a great achievement by the team. Hear from some of the residents at Oak Tree House in Reading about their experience of living in one of our schemes:

We provide a number of schemes for older people, who want support to live independently.