The government has announced that areas including London and Essex will be moving up from Saturday 17 October into high level (also referred to as Tier 2) of the local Covid-19 alert level tier system.
The full explanation of the Covid-19 alert level can be found on the government website.
How does high alert level affect Catalyst services?
The ‘rule of six’ will still apply with meeting outdoors or in communal areas. However, we will be closing all communal areas in our Sheltered Housing schemes for the time being, to keep everyone safe and well. We will review this alongside government updates.
This government update does not affect any of the services we provide for you at this time.
Our top priority remains the safety and wellbeing of you, your community and all our colleagues. We’ll continue to follow government guidelines and regularly review our services to make sure everyone is kept safe and well.
What do I do if I see someone breaching these guidelines?
Catalyst does not have the authority to take any action against anyone for breaking the high alert rules. The metropolitan police enforce these governmental rules.
You can find out more about keeping each other safe here.
We’re here to help
Our communities have faced extraordinary challenges over the last few months, and many of these challenges look set to continue.
Whether you would like financial support, advice on employment or to speak to one of our wellbeing team – we’re here for you.
For those customers not affected by the government’s most recent announcement, please rest assured that we’ll continue to monitor updates for your areas.
Please continue to visit our website for all the latest updates on Covid-19 and our service.