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We’re looking for your ideas on how we communicate essential building safety information to ensure we’re sharing what you need in the right way for you.

We know that everyone has different priorities and time to spare, and therefore already use various ways to communicate this information with you.

We currently share block specific fire safety information via:

  • Resident meetings (both face-to-face and online)
  • Drop-in surgeries
  • Block specific letters with FAQ answers to common questions.

How you can share your ideas

We’ve already had feedback on how we approach our fire safety communications when undertaking major works to a block.

If you’ve got any suggestions on how we share this information and other fire safety communications, please share your thoughts on our ideas board or quick poll on The Garden.

Other ways to get involved

There are several projects, quick polls and ideas boards on The Garden where you can share your suggestions to help improve services, shape how we communicate with you and develop our service standards. Visit The Garden to find out more.

If you have any questions about The Garden or you’d like to speak to our Customer Engagement team, please get in touch via our get involved page.