If you’re a Post Office card account holder and you receive payments from HM Revenue & Customers (HMRC) such as tax credits, child benefits or pension payments, you’ll no longer be able to receive these payments into your account from 5 April.

If this affects you, you should have received a letter from the Department of Work and Pensions (DWP) advising that you need to provide new bank account details to allow your payments to continue.

You can find out more about these changes on the Post Office website.

We’re here for you

If you don’t have an existing bank or building society account or you’re not sure how to set one up our Advice and Wellbeing team are available to provide you with the support and guidance you need.

You can get in touch with the team via our talk to us form and someone will give you a call to discuss any concerns or queries you may have or you can call them directly on 020 8832 3133.