The next few months are usually a busy time of year for many people, with lots of celebrations and gatherings to look forward to.

We understand this is a frustrating time for everyone. However, we all have a duty to work together to make sure our communities stay safe and well.

When out and about in your community please continue to respect the government guidelines around social distancing and meeting in groups.

What to do if somebody isn’t following the government guidelines

We’ve received some calls from concerned customers reporting people, who aren’t following the current Covid-19 measures in their neighbourhoods.

We don’t have the authority to take any action against a customer for breaking social distancing rules. However, the police do have the power to enforce these rules and can give fines to repeat offenders and those refusing to comply.

You can contact the police on the non-urgent 101 number, or via their online form to report your concerns.

How we can help

Please contact us if you would like to talk to us about any nuisance or anti-social behaviour you have witnessed or that you are concerned about.

Our specialist housing teams will be able to advise you on what we can do to help you, as well as referring you to other agencies for additional support.

We can also refer you to our free and impartial mediation service where we work with you and your neighbour on a solution. Please get in touch to find out more or visit our FAQs.

Please also visit our coronavirus update page for more information available to support you.