This festive season, Catalyst and our repairs contractors Engie were able to spread a little bit of festive cheer by gifting food hampers to five Catalyst customers living in West London. They were nominated by Dayo, our specialist support officer. The hampers – donated by Engie – will hopefully help them enjoy Christmas a little more this year.
Charmaine Page, who lives with her two daughters in a Catalyst home in Barnet, was delighted with her hamper and had special praise for Engie’s repairs operators. Speaking to Catalyst, she said: “My thanks goes to Engie. Specifically Edwin, who has gone above and beyond sorting out a very, very stressful problem for me with repairs. He was amazing, I cannot sing his praises high enough.”
Desislava Petkova-Darlington, a mum of one who has been a Catalyst resident since April 2016, was also delighted with the repairs team: “If there is any problem, I make a phone call straight away and very professional people come to fix it.”
Krishna, who has been a Catalyst resident for nineteen years, was also elated at receiving the hamper, saying: “It was lovely someone at Catalyst had thought of me.”
Catalyst and Engie have worked together since spring 2019, when Engie were appointed as the repairs and maintenance contractor for Catalyst’s London West region, covering Ealing, Hounslow, Hillingdon, Hammersmith and Fulham, Harrow, Spelthorne and Runnymede.