Our repairs team work hard to keep your homes safe, warm and in good repair all year round. Unfortunately, as we’re sure many of you are already aware, there is currently a nationwide shortage of building supplies and materials, which is impacting our ability to deliver some repairs to your homes and the communal areas of our estates and buildings.
We’re finding that delays on some materials are taking up to three times longer, including parts for communal lifts.
Additionally, there is a shortage of suitable skilled labour within the building industry, impacting staffing of our contractors and in-house repairs teams.
We know that having your home and buildings in good working order is important. We’re doing all we can to source the right parts and labour required as quickly as possible.
We appreciate your patience with how the current nationwide disruptions are impacting our services to you on a local level.