Resident news

Get your complaints off your chest

We’re always looking for ways to involve our customers to help us to improve your customer experience. In response to your feedback we are going to review and simplify the way we deal with your complaints. So we’re looking for residents to get involved and give their views on how we can improve our complaints  Read more »

Join Catalyst’s new disability forum

We realise that everyone is different and has different needs. So we take this into account when planning the services we provide. Our resident forums provide an opportunity for residents to meet regularly to discuss issues of importance to them and to have a say in the services we provide. We have now set up  Read more »

Join the Homes for London campaign

There is a desperate shortage of affordable homes for Londoners. Homes for London (HfL) is a campaign launched by the homelessness and housing charity Shelter to put housing issues in London at the top of the agenda for the next mayor. Here is what Shelter is saying: “London’s housing is in crisis – and unless  Read more »

Free online training for people looking for work

The job skills training programme has been developed to help Catalyst residents prepare for work. About the training The interactive, online training guides you through the entire application process  giving you the best chance of finding the right job and getting your career off to the best possible start. It includes CV and cover letter writing  Read more »

Win a free gas check

Email us at: saying that you would like a free gas safety check. The names of all leaseholders who contact us by 31 March will be put into a hat. The first three names to be drawn at random will win a free check. Don’t worry if you don’t win. Our home ownership team will contact  Read more »

New telephone number for emergency repairs in Kensington & Chelsea

Live in Kensington & Chelsea and have an out of office hours emergency repair? Well the number you should now dial is 020 3589 2985. The old number will still work for a few weeks, but please start using the new one. Our emergency repairs service starts from 5pm on weekdays and operates all day  Read more »

New telephone number for gas, heating and hot water emergencies in West London

Live in West London and have an out of office hours gas, heating or hot water emergency? Well the number you should now dial is 020 3589 2968. The old number will still work for a few weeks, but please start using the new one. If you live in West London and have a plumbing,  Read more »

Become a volunteer with Brent CAB

Want to improve your skills and get the experience you need for a job? Come and learn more on Tuesday 14 February at Brent CAB FairShare Volunteer Open Day at: The Unity Centre 103, Church Road, London NW10 9RG. Roles we are looking for: Benefit claim assistantsAssist clients with the completion of benefit claims and other forms, ensuring  Read more »

Become a community champion

Are there things in your neighbourhood that you want to change or improve? Then become a Catalyst community champion and get some free training! Last year we won £30,000 to train residents so they can act as a voice for local people and make change happen. The training starts in February, and will help you develop  Read more »

Are you the next Jamie Oliver?

If you’re a young budding chef and aren’t in education, employment or training, we’ve got an offer that’s guaranteed to tickle your taste buds! In March we’re running a three week ‘recipe for work’ course. It is open to 18 -24 year olds who are not in education, employment or training. Week 1: Food hygiene, first  Read more »