Resident news

An update following Tier 4 restrictions and Christmas announcement

On Saturday, the government announced Tier 4 restrictions in parts of London, the South East and East of England, which came in to effect from 00.01 on Sunday 20 December. To find out what the restrictions are in your area, you should visit the government website.

An update following the latest tier review

The government has announced that at 00.01 on Wednesday 16 December, London, South and West Essex and parts of Hertfordshire will be moving to Tier 3 as part of the ‘Winter Plan’.

Could your Universal Credit payment be affected, if your December wages are paid early?

A lot of people who are paid monthly, are paid early at Christmas. For those that are on Universal Credit (UC), this could mean that both your November and December wages are counted as income in one assessment period, meaning you could be paid less UC.

Your health and wellbeing this winter

It may be cold outside, but there’s still lots of ways you and your family can keep healthy and well, no matter what the weather’s like.

Catalyst Supported Housing recognised for Outstanding Achievement at Hertfordshire Care Awards

Catalyst’s Supported Housing team has received an Outstanding Achievement Award at the Hertfordshire Care Awards for their work during the pandemic. Organised by the Hertfordshire Care Providers Association (HCPA), the Hertfordshire Care Awards celebrate and reward the successes of care and support professionals in the county. Catalyst’s Supported Housing team works across Hertfordshire and Bedfordshire  Read more »

Gas and carbon monoxide safety in your home

By law, we must check all gas appliances in our rented homes, every year, to make sure they’re safe. Throughout lockdown we have continued to undertake these free gas safety inspections to all our homes.

Our update following new local tiers announcement

On Thursday 26 November, the government announced new tier systems restrictions in local areas starting from Wednesday 2 December. The three tier system will be reviewed every two weeks and sets out different rules depending on which tier you are in. This is part of the government’s winter plan.

Build Back Better – turning ideas into reality

This year, we’ve been working together with over 60 customers – listening to feedback, identifying common themes around ideas and looking at areas for improving your experience.

When did you last test your smoke alarm?

Smoke alarms are a life-saving device, but they are also one of the most neglected.

Help to keep your home warm, this winter

As the days get shorter and the temperature drops, it’s important to prepare your home for everything the colder months can bring.