An update from our Wellbeing team

We set up our Wellbeing team in March 2020 in direct response to the Covid-19 pandemic.

An update on services in Bedford and Hounslow following the new Covid-19 variant

The government has announced new guidance for boroughs including Bedford and Hounslow following an increase in cases of the new variant.  

May service update as lockdown restrictions ease

Following government guidelines and the easing of restrictions, we’re pleased to share that we’re now able to increase some of our services again.

Service update as lockdown restrictions ease

At the end of last year, we had to reduce some of our services to keep everyone safe, but as restrictions ease, we’re pleased to share that we’re now able to increase some of our services again.

Changes to our repairs and maintenance service

To keep us all safe and well, and following the latest government guidance, we’re continuously reviewing our services to you. From Thursday 14 January, we’ll be making changes to our repairs service, by carrying out emergency and essential repairs only. This is to help protect you and our teams while maintaining an essential service. Due  Read more »

Our services to you during the latest national lockdown

On Monday 4 January, the Government announced a third national lockdown for the whole of the UK. The new regulations are enforced by law and will be in place until further notice. You can read the full restrictions on the government website.

Tier 4 Update – Boxing Day

On 23 December, the Government announced that more areas in the South East of England would move into Tier 4 on Boxing Day (26 December) in an effort to combat the spread of coronavirus. Sussex, Oxfordshire, Suffolk, Norfolk, Cambridgeshire, Hampshire with the exception of the New Forest, and the parts of Essex and Surrey not  Read more »

An update following Tier 4 restrictions and Christmas announcement

On Saturday, the government announced Tier 4 restrictions in parts of London, the South East and East of England, which came in to effect from 00.01 on Sunday 20 December. To find out what the restrictions are in your area, you should visit the government website.

An update following the latest tier review

The government has announced that at 00.01 on Wednesday 16 December, London, South and West Essex and parts of Hertfordshire will be moving to Tier 3 as part of the ‘Winter Plan’.

Our update following new local tiers announcement

On Thursday 26 November, the government announced new tier systems restrictions in local areas starting from Wednesday 2 December. The three tier system will be reviewed every two weeks and sets out different rules depending on which tier you are in. This is part of the government’s winter plan.